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Go to the shop#Frequently asked questions
You have the question, we have the answer.
HOW LONG DOES DELIVERY TAKE?
That is depending on your country. You find all Shipping times in our Shipping details.
Our processing time: 1-3 days
DO YOU SHIP WORLDWIDE?
Yes we do :)
CAN I TRACK MY ORDER?
Yes of course. After we have shipped the item, you will receive an email with the tracking link for your order.
WHY MY TRACKING SHOWS NO UPDATE?
Tracking may show no updates or invalid within the first 48-72 hours as well due to the courier's delay in uploading updates.
I HAVEN'T RECEIVED MY ORDER?
No problem. Please contact us niccholst@4finesse.com and we’ll help you to figure out whats going on.
WHAT ARE MATERIAL ARE YOUR BAGS MADE OF?
Our bags are made of cotton and a special coated artificial leather (PU)
WHAT IS YOUR RETURNS POLICY?
Our change of mind policy lasts 30 days. If 30 days have gone by since the delivery of your purchase, unfortunately we can’t offer you a refund. To be eligible for a return, your item must be unused and in the same condition that you received it.
WHERE ARE YOU BASED?
Our headquater is in USA. Our warehouses are located in China, Austria, US and Asia (directly from the manufacturer). Depending on the stock and the cheapest delivery variant, the packages can be shipped from one of the 4 warehouses. You will not incur any additional costs.
